These Terms of Use (“Terms”) govern access to and use of Documents.com.ng, its website, dashboards, APIs, and related services (collectively, the “Platform”). By accessing or using the Platform, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using this Platform, you confirm that:
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You are at least 18 years of age
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You have the legal capacity to enter into a binding agreement
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You will comply with all applicable laws of the Federal Republic of Nigeria
If you do not agree with these Terms, you must discontinue use of the Platform.
2. Scope of Services
Documents.com.ng provides professional facilitation and consulting services, including but not limited to:
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Business Name Registration
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Limited Liability Company Incorporation
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NGO / Incorporated Trustee Registration
TIN and VAT Applications
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SCUML Processing
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Legal Document Preparation
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Digital and professional services (e.g. web design, branding)
📌 Documents.com.ng is not a government agency and does not guarantee approvals by any regulatory authority.
3. User Responsibilities
You agree to:
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Provide accurate, complete, and truthful information
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Upload valid and authentic documents
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Complete all required payments before processing begins (unless otherwise agreed)
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Respond promptly to requests for clarification or additional documentation
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Use the Platform strictly for lawful purposes
Submission of false, misleading, or fraudulent information may result in immediate suspension or termination of services without refund.
4. Payments & Fees
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All applicable fees must be paid in full before service commencement, unless otherwise stated.
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Fees may be updated from time to time.
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Government charges and statutory fees may change independently of our Platform.
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Payments are non-refundable once processing has commenced, except where expressly stated.
5. Processing Timelines
All processing timelines displayed on the Platform are estimates only.
Delays may arise due to:
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Government agency workload (CAC, FIRS, SCUML, etc.)
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Public holidays
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Name availability issues
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Errors or omissions in user-submitted information
Documents.com.ng shall not be liable for delays caused by third-party institutions.
6. Intellectual Property
All Platform content — including text, logos, designs, software, forms, and documentation — is the intellectual property of Documents.com.ng.
You may not copy, reproduce, distribute, resell, scrape, or exploit any part of the Platform without prior written consent.
7. Prohibited Use
You must not:
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Engage in fraud, impersonation, or misrepresentation
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Attempt to breach platform security
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Upload malware or harmful files
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Scrape or harvest platform data
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Use the Platform for illegal or unauthorized purposes
Violation may result in immediate suspension and legal action where applicable.
8. Limitation of Liability
Documents.com.ng shall not be liable for:
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Delays or refusals by government agencies
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Errors arising from incorrect user information
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Losses resulting from platform downtime or technical issues
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Any indirect, incidental, or consequential damages
Our total liability, where applicable, shall not exceed the amount paid by you for the specific service giving rise to the claim.
9. Account Suspension & Termination
We reserve the right to suspend or terminate access where:
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These Terms are violated
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Fraudulent or misleading information is provided
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Payments are incomplete or reversed
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Platform integrity is threatened
10. Dispute Resolution
Disputes shall be resolved through:
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Internal resolution procedures
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Mediation
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Arbitration in accordance with Nigerian law, where unresolved
11. Changes to These Terms
We may update these Terms periodically. Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.
12. Contact Information
For legal, compliance, or general inquiries:
📧 This email address is being protected from spambots. You need JavaScript enabled to view it.
